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Bundles & custom products

Not everything is a standalone SKU. Bundles package products together; multi-component pricing handles SKUs with more than one price element; custom products cover the genuinely one-off.

Bundles​

A bundle groups products that are sold together — a platform fee with its included support tier, a suite of modules sold as a package.

Bundles control how they appear on the quote:

  • Single line — the bundle presents as one row; edits to the bundle propagate to its components behind the scenes. Best when the customer buys "the package."
  • Expanded — each component shows as its own row with its own price. Best when components are negotiated individually but sold together.

Either way, the bundle's components keep their own pricing models and downstream mappings, so CRM line items and billing provisioning stay accurate.

Multi-component pricing​

Some products have more than one price element by nature — a usage rate plus a flat platform component on the same SKU. Dealops supports composite pricing on a single product, so "rate + fee" offerings stay one catalog entry with both elements visible and (where allowed) negotiable on the quote.

Custom products​

For deals that need a line the catalog doesn't have — a bespoke service, a one-off concession, an unusual deliverable — reps can add a custom product: a named, priced line created at quote time.

Custom products are deliberately governed:

  • Availability is admin-controlled. Many organizations restrict who can add custom lines, or in which deal types.
  • Approvals apply. Custom products are a natural trigger for approval rules — an off-catalog line typically routes for review.
  • Renewal behavior is explicit. At renewal, custom products follow your configured rules: carry forward as-is, map onto a standard catalog SKU (the common case once a bespoke item gets productized), or drop. See Renewals.
Keep custom products exceptional

If the same custom line keeps appearing on quotes, that's the catalog asking for a new SKU. Promoting recurring custom products into the catalog restores pricing guidance, guardrails, and reporting for them.