Expansions & amendments
Customers rarely wait for the renewal to grow. Expansions and amendments let you change an active contract mid-term — and Dealops keeps the paperwork, the CRM, and the billing system consistent while you do it.
What you can change mid-term
- Add products — attach new SKUs or à-la-carte items to the running contract.
- Increase commitments — raise a committed volume or spend level, with pricing tiers extending accordingly.
- Adjust pricing — renegotiate rates on existing lines where your approval rules allow it.
- Add one-time charges — implementation or services fees scoped to the amendment.
Co-terming, by default
Amendments live inside the same contract as the original deal. New line items default to the contract's existing term window — the start anchored to the contract term and the end at the contract's end date — so everything comes up for renewal together. Reps can adjust dates within the term when a mid-term start is genuinely needed.
This matters at renewal time: because expansions are part of the contract, the renewal quote is seeded from the contract's cumulative state, not just the original deal. A commitment increased twice during the term renews at the increased level automatically. See Renewals.
The expansion flow
- Open an expansion opportunity on the active contract (synced from your CRM or created in Dealops).
- Review the carried-over state. The quote opens with the contract's current products, volumes, and pricing visible — existing lines are marked as carried over and protected from accidental edits.
- Make the change. Add products or raise commitments; pricing guidance and approval rules apply just like new business.
- Approve, sign, and sync. The amendment goes through the standard quote lifecycle. On signature, line items are written back to your CRM and — for usage-based billing — the live billing contract is edited in place rather than recreated, so invoicing continues uninterrupted. See Billing with Metronome.
Commitment increases on tiered products
When a customer commits to more volume mid-term, Dealops extends the product's tier structure to cover the new commitment level and prices the increase accordingly. The renewal will then carry the expanded ladder forward as a single coherent structure — no manual reconciliation of "the original tiers plus the bump."
Amendments vs. renewals
| Expansion / amendment | Renewal | |
|---|---|---|
| Contract | Modifies the active contract | Starts the next contract |
| Term | Co-terms to existing end date | New term, new dates |
| Seeded from | Current contract state | Full end-state of prior contract |
| Billing effect | Edits the live billing contract | Provisions a new linked contract |
If a customer wants to grow and extend their term at the same time, that's usually best modeled as an early renewal rather than an amendment — see Renewals.