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Expansions & amendments

Customers rarely wait for the renewal to grow. Expansions and amendments let you change an active contract mid-term — and Dealops keeps the paperwork, the CRM, and the billing system consistent while you do it.

What you can change mid-term​

  • Add products — attach new SKUs or à-la-carte items to the running contract.
  • Increase commitments — raise a committed volume or spend level, with pricing tiers extending accordingly.
  • Adjust pricing — renegotiate rates on existing lines where your approval rules allow it.
  • Add one-time charges — implementation or services fees scoped to the amendment.

Co-terming, by default​

Amendments live inside the same contract as the original deal. New line items default to the contract's existing term window — the start anchored to the contract term and the end at the contract's end date — so everything comes up for renewal together. Reps can adjust dates within the term when a mid-term start is genuinely needed.

This matters at renewal time: because expansions are part of the contract, the renewal quote is seeded from the contract's cumulative state, not just the original deal. A commitment increased twice during the term renews at the increased level automatically. See Renewals.

The expansion flow​

  1. Open an expansion opportunity on the active contract (synced from your CRM or created in Dealops).
  2. Review the carried-over state. The quote opens with the contract's current products, volumes, and pricing visible — existing lines are marked as carried over and protected from accidental edits.
  3. Make the change. Add products or raise commitments; pricing guidance and approval rules apply just like new business.
  4. Approve, sign, and sync. The amendment goes through the standard quote lifecycle. On signature, line items are written back to your CRM and — for usage-based billing — the live billing contract is edited in place rather than recreated, so invoicing continues uninterrupted. See Billing with Metronome.

Commitment increases on tiered products​

When a customer commits to more volume mid-term, Dealops extends the product's tier structure to cover the new commitment level and prices the increase accordingly. The renewal will then carry the expanded ladder forward as a single coherent structure — no manual reconciliation of "the original tiers plus the bump."

Amendments vs. renewals​

Expansion / amendmentRenewal
ContractModifies the active contractStarts the next contract
TermCo-terms to existing end dateNew term, new dates
Seeded fromCurrent contract stateFull end-state of prior contract
Billing effectEdits the live billing contractProvisions a new linked contract
tip

If a customer wants to grow and extend their term at the same time, that's usually best modeled as an early renewal rather than an amendment — see Renewals.