Tiered pricing
Tiered pricing lets a product's unit price change with volume — the standard structure for usage-based products where bigger commitments earn better rates.
Volume tiers
A tiered product defines price bands over volume:
| Tier | Volume band | Unit price |
|---|---|---|
| 1 | 0 – 100,000 events | $0.050 |
| 2 | 100,001 – 1,000,000 events | $0.035 |
| 3 | 1,000,001+ events | $0.020 |
When a rep enters the customer's committed volume, Dealops prices the commitment across the bands and shows the resulting cost and effective rate. Tier boundaries and rates come from your catalog's list pricing; reps negotiate within the guardrails your admins configure.
Summarizing tiers to a single rate
Order forms and CRM line items often need one number, not a ladder. Dealops can summarize a tiered structure two ways:
- Blended rate — the volume-weighted average price at the committed volume (most common).
- Top-tier rate — the marginal rate at the customer's volume level.
When your CRM needs full fidelity instead, Dealops can write one line item per tier, carrying each band's range and rate. See Salesforce or HubSpot.
Included quantities (free tiers)
Products can include a free allotment before paid tiers begin:
Includes 50,000 events per month, then tiered pricing applies.
The included quantity can be fixed by the catalog, driven by a deal term, or derived from another product on the quote (for example, a platform tier that includes a usage allowance). Paid tiers automatically shift up to start where the included quantity ends.
Price floors
Tiered products can carry a minimum unit price. Reps can negotiate rates downward only to the floor; going below it either isn't allowed or triggers an elevated approval, depending on your configuration.
Overage
For Consumption + Overage products, usage beyond the committed volume bills at a separate overage rate — typically a premium over the committed rate, preserving the incentive to commit up front. The overage rate is its own negotiable (and approvable) price on the quote.
Tiering across the lifecycle
- Expansions: when a customer increases their commitment mid-term, the tier ladder extends to cover the new level. See Expansions & amendments.
- Renewals: tier structures — including ladders that grew across multiple expansions — carry into the renewal as one clean ladder. See Renewals.
- Billing: negotiated tiers are provisioned into your billing system as rate overrides on the contract. See Billing with Metronome.
Volume tiers price one product's usage bands. If you want the customer's overall annual commitment level to set their pricing (commit $100k, unlock better rates), see Commitments & minimums.